CarRecallWatch- Component
- SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
- Problem
- Mazda North American Operations (Mazda) is recalling certain model year 2007-2012 Mazda CX-7 vehicles manufactured February 14, 2006, to May 9, 2012. In the affected vehicles, water may enter the front suspension ball joint fittings. If the water is contaminated with salt, such as from driving on snowy roads that have been treated, the ball joint may corrode and separate from the lower control arm, resulting in a loss of steering control.
- Risk
- A loss of steering control can increase the risk of a crash.
- Remedy
- Mazda will notify owners, and dealers will replace both front lower control arms, free of charge. As a priority, Mazda will first address all affected 2007-2008 vehicles as well as 2009-2011 vehicles currently registered in Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia. West Virginia, Wisconsin, and the District of Columbia. The remaining vehicles will be addressed as parts are available. The recall began September 20, 2017. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 9716H.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What this recall means for you
Water can enter the front suspension ball joint fittings on certain Mazda CX-7 vehicles. If that water is contaminated with road salt, such as from driving on treated snowy roads, the ball joint can corrode and separate from the lower control arm. This can cause a loss of steering control and increase the risk of a crash.
Mazda will notify owners, and authorized dealers will replace both front lower control arms at no cost to you. Mazda will first address 2007-2008 vehicles and 2009-2011 vehicles currently registered in a list of Northeastern, Midwestern, and Mid-Atlantic states plus the District of Columbia. The remaining vehicles will be addressed as parts become available.
To check whether your vehicle is affected, enter your VIN at NHTSA's recall lookup site or contact Mazda customer service at 1-800-222-5500 (Mazda recall number 9716H). If your vehicle is included, schedule the free repair with an authorized Mazda dealer.
Check whether this recall is open on your vehicle
Official recall notice
Affected vehicles
| Mazda CX-7 | 200720082009201020112012 |
|---|