- Component
- AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE-INACTIVE
- Problem
- Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017 Audi Q7 vehicles manufactured August 30, 2015, to May 8, 2016. Due to a software issue within the air bag control module, the frontal air bags may deploy with more force than required in certain crashes. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
- Risk
- Air bags that deploy with excessive force may increase the risk of injury.
- Remedy
- Volkswagen will notify owners, and dealers will update the air bag control module software, free of charge. The recall began September 2016. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 69O3.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What this recall means for you
A software problem in the airbag control module can cause the front airbags to deploy with more force than necessary in certain crashes. Because of this, the vehicles do not meet federal occupant crash protection requirements.
Airbags that deploy with excessive force may increase the risk of injury to occupants. Owners should take this recall seriously and schedule the free repair as soon as possible.
An authorized Audi dealer will update the airbag control module software at no cost to you. Volkswagen will also notify owners directly. You can contact Audi customer service at 1-800-253-2834, and you can check your VIN for any open recalls on your vehicle.
Check whether this recall is open on your vehicle
Official recall notice
Affected vehicles
| Audi Q7 | 2017 |
|---|