CarRecallWatch- Component
- VISIBILITY:GLASS, SIDE/REAR
- Problem
- Motor Coach Industries (MCI) is recalling certain model year 2015-2016 J4500 vehicles manufactured April 14, 2015, to February 22, 2016. On the affected vehicles, the non-egress single pane passenger windows may have improperly installed mounting hardware, allowing the windows to open unexpectedly at the bottom.
- Risk
- A window that opens unexpectedly as a result of a crash or contact with the window may allow the passenger to be ejected from the bus, increasing their risk of injury.
- Remedy
- MCI will notify owners, and dealers will tighten and secure the window mounting hardware, free of charge. The recall began on July 22, 2016. Owners may contact MCI customer service at 1-800-241-2947. MCI's number for this recall is SB 433B.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What this recall means for you
Certain 2015-2016 MCI J4500 buses, built between April 14, 2015 and February 22, 2016, may have improperly installed mounting hardware on their non-egress single pane passenger windows. This can allow the bottom of a window to open unexpectedly.
If a window opens unexpectedly during a crash or from contact with the window, a passenger could be ejected from the bus, which increases the risk of serious injury.
MCI will notify owners, and authorized dealers will tighten and secure the window mounting hardware free of charge. Owners can contact MCI customer service at 1-800-241-2947 (MCI recall number SB 433B), and should check their vehicle identification number for any open recalls.
Check whether this recall is open on your vehicle
Official recall notice
Affected vehicles
| MCI J4500 | 20152016 |
|---|