CarRecallWatch- Component
- STEERING:ELECTRIC POWER ASSIST SYSTEM
- Problem
- Mercedes-Benz USA, LLC (MBUSA) is recalling certain model year 2016 C300 4Matic vehicles manufactured November 4, 2015, to March 1, 2016. In the affected vehicles, the electric power steering assist system may shutdown due to a software error.
- Risk
- If the vehicle experiences a loss of power steering assist, extra steering effort will be required at lower speeds, increasing the risk of a vehicle crash.
- Remedy
- MBUSA will notify owners, and dealers will update the software for the electric power steering control unit, free of charge. The recall began January 2017. Owners may contact MBUSA customer service at 1-800-367-6372.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What this recall means for you
Certain 2016 Mercedes-Benz C300 4Matic vehicles built between November 4, 2015 and March 1, 2016 have an electric power steering assist system that may shut down because of a software error. When this happens, the driver must apply extra steering effort, especially at lower speeds, which increases the risk of a crash.
If you own an affected vehicle, Mercedes-Benz USA will notify you directly. Dealers will update the software for the electric power steering control unit at no cost to you. You can also contact Mercedes-Benz USA customer service at 1-800-367-6372.
You should also check your vehicle identification number (VIN) for open recalls, and schedule the free software update with an authorized Mercedes-Benz dealer as soon as possible.
Check whether this recall is open on your vehicle
Official recall notice
Affected vehicles
| Mercedes-Benz C 300 | 2016 |
|---|