- Component
- STEERING; SUSPENSION:FRONT
- Problem
- Thor Motor Coach (TMC) is recalling certain model year 2015-2016 Tuscany motor homes manufactured July 28, 2014, to July 27, 2015. The affected vehicles are built on a Freightliner Custom Chassis and have steering boxes that were manufactured using incorrect internal spacers, resulting in premature wear in the connection between the steering wheel and the front axle.
- Risk
- The steering wheel's connection to the front axle could fail resulting in a sudden loss of steering ability, increasing the risk of a crash.
- Remedy
- TMC will notify owners, and Freightliner Custom Chassis dealers will inspect and replace the steering box if necessary, free of charge. The recall began on June 10, 2016. Note: Owners are urged not to drive their vehicles until they have been inspected. Owners may contact Freightliner Custom Chassis customer service at 1-800-547-0712 or TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000115.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What this recall means for you
Steering boxes in these motor homes were built with incorrect internal spacers, which causes premature wear in the connection between the steering wheel and the front axle. Over time this connection can fail, leading to a sudden loss of steering ability.
A sudden loss of steering greatly increases the risk of a crash. The manufacturer urges owners not to drive their vehicles until they have been inspected.
The repair is free. Owners will be notified by Thor Motor Coach, and Freightliner Custom Chassis dealers will inspect the steering box and replace it if necessary. Contact Freightliner Custom Chassis customer service at 1-800-547-0712 or Thor Motor Coach customer service at 1-877-855-2867 (recall number RC000115), and check your VIN for any open recalls.
Official recall notice
Affected vehicles
| Thor Motor Coach Tuscany | 20152016 |
|---|