Home / Latest recalls / 16V395

Thomas Built Buses Saf-T-Liner C2 Recall 16V395: Emergency door handle may detach, delaying bus evacuation

NHTSA campaign 16V395, reported June 2, 2016, 24,698 vehicles potentially affected.

What this recall means for you

The connecting stem between the outside emergency door handle and the emergency door opening mechanism may corrode. Over time, the handle could separate from the mechanism.

If the handle detaches, the emergency door may not open promptly during an emergency. This delay could increase the risk of injury to bus occupants during an evacuation.

The repair is free at an authorized dealer, which will either replace the stems or protect them against corrosion. Parts are available. Owners can check their VIN for open recalls and contact Daimler Trucks North America customer service at 1-800-547-0712, referencing recall FL-713.

Check whether this recall is open on your vehicle

The repair is normally free at an authorized dealer.

Official recall notice

Safety recall 16V395Daimler Trucks North America LLC
Component
STRUCTURE:BODY:DOOR
Problem
Daimler Trucks North America LLC (DTNA) is recalling certain model year 1998-2002 Thomas Built Buses Saf-T-Liner Conventional, 2000-2002 Saf-T-Liner ER, 2000-2017 Saf-T-Liner MVP-EF, 1998-1999 Vista, 2003 Saf-T-Liner FS65, 2013-2017 Saf-T-liner C2, 2000-2002 Saf-T-Liner MVP-ER, 2013-2017 Saf-T-Liner HDX. In the affected vehicles, the stem that connects the outside emergency door handle to the emergency door opening mechanism may corrode.
Risk
If the stem corrodes, the door handle could detach from the emergency door opening mechanism, delaying the opening of the door and the evacuation of the bus. In the event of an emergency, this may increase the risk of injury to the bus occupants.
Remedy
DTNA will notify owners, and dealers will either replace the stems or protect them against corrosion, free of charge. An interim notice was sent to owners on July 28, 2016. A second notice was mailed to owners on December 16, 2016. Parts are available. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-713.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Affected vehicles

Thomas Saf-T-Liner Conventional1998200020012002
Thomas Vista19981999
Thomas Built Buses Conventional1999
Thomas Built Buses Saf-T-Liner C220132014201520162017
Thomas Built Buses Saf-T-Liner ER200020012002
Thomas Built Buses Saf-T-Liner FS652003
Thomas Built Buses Saf-T-Liner HDX20132014201520162017
Thomas Built Buses Saf-T-Liner Mvp-EF200020012002
Thomas Built Buses Saf-T-Liner Mvp-ER200020012002200320042005200620072008200920102011201220132014201520162017