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Elkhart ECE3 Recall 16V386: Wheelchair Lift Platform Can Detach and Fall

NHTSA campaign 16V386, reported June 1, 2016, 406 vehicles potentially affected.

What this recall means for you

Certain wheelchair lifts made by Ricon, installed in these vehicles, may have platform side plates that crack, and folding link arm pivot holes that are too large, allowing bearings to move out of position. Either problem can cause the lift platform to separate from the lift and come to rest against the vehicle's lift door.

If the lift door is opened while the platform is in this condition, the platform may fall onto the lift operator, increasing the risk of injury. Owners should stop using the wheelchair lift until it has been inspected.

The remedy is free. Ricon dealers will inspect the link arms for damage or displaced bearings and check the platform for cracks, replacing any damaged parts at no charge. Owners can contact Forest River customer service at 1-800-348-7440 or Ricon customer service at 1-818-267-3000, referencing Forest River recall number 51-05132016-0197. You can also check your vehicle identification number (VIN) for open recalls.

Check whether this recall is open on your vehicle

The repair is normally free at an authorized dealer.

Official recall notice

Safety recall 16V386Forest River, Inc.
Component
EQUIPMENT ADAPTIVE/MOBILITY
Problem
Forest River, Inc. (Forest River) is recalling certain model year 2014-2016 Glaval Universal, Primetime, Sport, Titan, Titan II, Entourage, Legacy transit buses manufactured January 1, 2006, to April 29, 2016, 2015-2016 Elkhart ECE3, ECE4, ECG4 transit buses manufactured October 24, 2014, to September 9, 2015, and 2006-2016 Starcraft Bus Allstar, Allstar XL, Starlite, Quest, Quest XL, and StarTrans Senator II, Senator II HD, and PS/2 vehicles manufactured January 1, 2006, to April 29, 2016. These vehicles are equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts by Ricon. The platform side plate of the affected wheelchair lifts may crack. Additionally, the lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position.
Risk
If the platform side plates crack or the platform mounting fails from out-of-position bearings, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the vehicle's doors are opened, the platform may fall onto the lift operator, increasing their risk of injury.
Remedy
Forest River will notify owners, and Ricon dealers will inspect the link arms for damage or for displaced bearings. The platform will be inspected for cracks. Any damaged parts will be replaced, free of charge. The recall began on July 7, 2016. Owners may contact Forest River's customer service at 1-800-348-7440, or Ricon customer service at 1-818-267-3000. Forest River's number for this recall is 51-05132016-0197.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Affected vehicles

Elkhart ECE320152016
Elkhart ECE420152016
Elkhart ECG420152016
Glaval Bus Entourage201420152016
Glaval Bus Legacy201420152016
Glaval Bus Primetime201420152016
Glaval Bus Titan201420152016
Glaval Bus Titan II201420152016
Glaval Bus Universal201420152016
Starcraft Bus ALL Star20062007200820092010201120122013201420152016
Starcraft Bus Allstar XL20062007200820092010201120122013201420152016
Starcraft Bus Quest20062007200820092010201120122013201420152016
Starcraft Bus Quest XL20062007200820092010201120122013201420152016
Starcraft Bus Starlite20062007200820092010201120122013201420152016
Startrans PS220062007200820092010201120122013201420152016
Startrans Senator II20062007200820092010201120122013201420152016
Startrans Senator II HD20062007200820092010201120122013201420152016