Home / Latest recalls / 16V369

Startrans Mfsab Recall 16V369: Wheelchair lift platform may fall out of bus

NHTSA campaign 16V369, reported May 26, 2016, 759 vehicles potentially affected.

What this recall means for you

The platform side plate on certain wheelchair lifts may crack, and the folding link arms may have pivot holes that are too large, allowing the bearings to move out of position. When this happens, the stowed platform can move excessively and its mounting may fail. The platform could then fall out of the vehicle when the doors are opened, raising the risk of injury to the lift operator.

If you own one of these vehicles, contact Supreme customer service at 1-800-642-4889 or Ricon customer service at 1-800-322-2884. Ricon dealers will inspect the link arms for damage or displaced bearings and check the platform for cracks. Any damaged parts will be replaced free of charge. Check your vehicle identification number (VIN) for open recalls to confirm whether this recall applies to you.

Check whether this recall is open on your vehicle

The repair is normally free at an authorized dealer.

Official recall notice

Safety recall 16V369Supreme Corporation
Component
EQUIPMENT ADAPTIVE/MOBILITY
Problem
Supreme Corporation (Supreme) is recalling certain model year 2008-2014 Startrans Activity Bus, Azure Hybrid, Candidate, Senator, Senator HD, Senator II, President, President S2, Sentinel Van, and Trolley shuttle buses manufactured May 9, 2008, to August 9, 2014, equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts by Ricon. The platform side plate of the affected wheelchair lifts may crack. Additionally, the lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position.
Risk
If the bearings move out of position, the stowed platform may have excessive movement resulting in failure of the platform mounting. This failure could cause the wheel chair lift platform to fall out of the vehicle when the doors are opened, increasing the risk of injury for the lift operator.
Remedy
Supreme will notify owners and advise them to contact Ricon, and Ricon dealers will inspect the link arms for damage or for displaced bearings. The platform will be inspected for cracks. Any damaged parts will be replaced, free of charge. The recall began on June 29, 2016. Owners may contact Supreme customer service at 1-800-642-4889 or Ricon customer service at 1-800-322-2884.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Affected vehicles

Startrans Azure Hybrid2008200920102011201220132014
Startrans Candidate2008200920102011201220132014
Startrans Mfsab2008200920102011201220132014
Startrans President2008200920102011201220132014
Startrans President S22008200920102011201220132014
Startrans Senator2008200920102011201220132014
Startrans Senator HD2008200920102011201220132014
Startrans Senator II2008200920102011201220132014
Startrans Sentinel2008200920102011201220132014
Startrans Trolley2008200920102011201220132014