- Component
- EQUIPMENT ADAPTIVE/MOBILITY
- Problem
- Supreme Corporation (Supreme) is recalling certain model year 2008-2014 Startrans Activity Bus, Azure Hybrid, Candidate, Senator, Senator HD, Senator II, President, President S2, Sentinel Van, and Trolley shuttle buses manufactured May 9, 2008, to August 9, 2014, equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts by Ricon. The platform side plate of the affected wheelchair lifts may crack. Additionally, the lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position.
- Risk
- If the bearings move out of position, the stowed platform may have excessive movement resulting in failure of the platform mounting. This failure could cause the wheel chair lift platform to fall out of the vehicle when the doors are opened, increasing the risk of injury for the lift operator.
- Remedy
- Supreme will notify owners and advise them to contact Ricon, and Ricon dealers will inspect the link arms for damage or for displaced bearings. The platform will be inspected for cracks. Any damaged parts will be replaced, free of charge. The recall began on June 29, 2016. Owners may contact Supreme customer service at 1-800-642-4889 or Ricon customer service at 1-800-322-2884.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What this recall means for you
The platform side plate on certain wheelchair lifts may crack, and the folding link arms may have pivot holes that are too large, allowing the bearings to move out of position. When this happens, the stowed platform can move excessively and its mounting may fail. The platform could then fall out of the vehicle when the doors are opened, raising the risk of injury to the lift operator.
If you own one of these vehicles, contact Supreme customer service at 1-800-642-4889 or Ricon customer service at 1-800-322-2884. Ricon dealers will inspect the link arms for damage or displaced bearings and check the platform for cracks. Any damaged parts will be replaced free of charge. Check your vehicle identification number (VIN) for open recalls to confirm whether this recall applies to you.