- Component
- ELECTRICAL SYSTEM:12V/24V/48V BATTERY
- Problem
- Thor Motor Coach (TMC) is recalling certain 2017 Tuscany, Tuscany ZTE, and Venetian motorhomes manufactured March 15, 2016, to April 7, 2016. The isolator relay cable for the chassis battery was improperly installed which could cause sudden, unexpected loss of power.
- Risk
- If the motorhome experiences an unexpected loss of power, it can increase the risk of a crash.
- Remedy
- TMC will notify owners, and dealers will correctly install the isolator relay cable, free of charge. The recall began on June 28, 2016. Owners may contact TMC customer service at 1-877-500-1020. TMC's number for this recall is RC000114.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What this recall means for you
Certain 2017 Thor Motor Coach Tuscany, Tuscany ZTE, and Venetian motorhomes built between March 15, 2016, and April 7, 2016, may have an isolator relay cable for the chassis battery that was installed incorrectly. This can cause a sudden, unexpected loss of power while the vehicle is in use.
If the motorhome loses power unexpectedly, the risk of a crash increases. Owners of affected vehicles should take this seriously and act promptly.
The repair is free. Thor Motor Coach will notify owners, and an authorized dealer will correctly install the isolator relay cable at no charge. Owners can contact Thor Motor Coach customer service at 1-877-500-1020, referencing recall number RC000114. You can also check your vehicle identification number (VIN) for any open recalls.
Official recall notice
Affected vehicles
| Thor Motor Coach Tuscany | 2017 |
|---|---|
| Thor Motor Coach Tuscany ZTE | 2017 |
| Thor Motor Coach Venetian | 2017 |