- Component
- EQUIPMENT ADAPTIVE/MOBILITY
- Problem
- Mobility Works (WMK Inc.) is recalling certain model year 2014-2015 Ford E-150, E-250, E-350, and Chevrolet Express 2500 vans manufactured January 1, 2014, to December 31, 2015, and equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts by Ricon. The platform side plate of the affected wheelchair lifts may crack. Additionally, the lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position.
- Risk
- If the platform side plates crack or the platform mounting fails from out-of-position bearings, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the vehicle's doors are opened, the platform may fall onto the lift operator, increasing their risk of injury.
- Remedy
- Mobility Works will notify owners, and Ricon dealers will inspect the link arms for damage or for displaced bearings. The platform will be inspected for cracks. Any damaged parts will be replaced, free of charge. The recall began on June 17, 2016. Owners may contact Mobility Works customer service at 1-800-769-8267. Mobility Works' number for this recall is 16E-020.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What this recall means for you
Certain 2014-2015 Ford E-150, E-250, E-350 and Chevrolet Express 2500 vans fitted with specific Ricon wheelchair lifts may have a platform side plate that cracks. The folding link arms may also have pivot holes that are too large, allowing bearings to move out of position. Either problem can let the lift platform separate from the lift and come to rest against the vehicle's lift door.
When the doors are opened, the platform may fall onto the lift operator, increasing the risk of injury. Owners should contact Mobility Works customer service at 1-800-769-8267, referencing recall number 16E-020. Ricon dealers will inspect the link arms for damage or displaced bearings and inspect the platform for cracks.
Any damaged parts will be replaced free of charge. The recall began June 17, 2016. Check your vehicle identification number (VIN) for open recalls to confirm whether your van is affected.
Official recall notice
Affected vehicles
| Mobility Works Chevy Express 2500 | 20142015 |
|---|---|
| Mobility Works Ford E-150 | 20142015 |
| Mobility Works Ford E-250 | 20142015 |
| Mobility Works Ford E-350 | 20142015 |