- Component
- SUSPENSION:FRONT:CONTROL ARM
- Problem
- Setra of North America (Setra) is recalling certain model year 2005-2009 S417 coaches manufactured March 1, 2005, to February 28, 2009, that had service part lower control arm(s) installed. The hot crimping that connects the tube ends to the control arm joint housing shafts may crack, causing the tube to separate from the shaft.
- Risk
- Should the tube crack and separate from the shaft of the vehicle, loss of vehicle control is possible, increasing the risk of a crash.
- Remedy
- MCI, the sales agent for these vehicles, notified owners verbally, and dealers will replace the lower control arms, free of charge. The recall began on March 28, 2016. Owners may contact Setra customer service at 1-800-241-2947. Setra's number for this recall is 33.10U10124B.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What this recall means for you
On certain 2005-2009 Setra S417 coaches built between March 1, 2005, and February 28, 2009, with service replacement lower control arms installed, the hot crimped joints that connect the tube ends to the control arm joint housing shafts may crack. If a tube cracks and separates from the shaft, the vehicle may lose control, which increases the risk of a crash.
If you own one of these coaches, contact Setra of North America customer service at 1-800-241-2947 and reference recall number 33.10U10124B. Dealers will replace the lower control arms free of charge. Owners were first notified verbally by MCI, the sales agent for these vehicles, and the recall began on March 28, 2016.
Whether or not you received notice, check your vehicle identification number (VIN) for open recalls and have the repair completed as soon as possible.
Official recall notice
Affected vehicles
| Setra S417 | 20052006200720082009 |
|---|