CarRecallWatch- Component
- ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY; ENGINE AND ENGINE COOLING:ENGINE
- Problem
- Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2015-2016 e-Golf vehicles manufactured May 21, 2014, to March 1, 2016. Oversensitive diagnostics for the high-voltage battery management system may falsely detect an electrical surge resulting in the vehicle's electric drive motor shutting down unexpectedly.
- Risk
- An unexpected vehicle shutdown can increase the risk of a crash.
- Remedy
- Volkswagen has notified owners, and dealers will update the battery management software, free of charge. The recall began March 15, 2016. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 93B4.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What this recall means for you
The high-voltage battery management system can be overly sensitive and falsely detect an electrical surge. When this happens, the electric drive motor may shut down unexpectedly while the vehicle is being driven.
An unexpected loss of drive power can increase the risk of a crash. Owners should be aware of this possibility, especially in traffic or at highway speeds.
Volkswagen will update the battery management software at no cost at an authorized dealer. Owners can contact Volkswagen customer service at 1-800-893-5298 (recall number 93B4) and should check their VIN for any open recalls.
Check whether this recall is open on your vehicle
Official recall notice
Affected vehicles
| Volkswagen E-Golf | 20152016 |
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