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Crossroads Z1 Recall 16V107: Furnace Exhaust Cover May Mislabel Hot Tube, Burn or Fire Risk

NHTSA campaign 16V107, reported February 24, 2016, 13 vehicles potentially affected.

What this recall means for you

The furnace exhaust cover on certain travel trailers may incorrectly show where the hot exhaust tube is located. If the cover points to the wrong spot, someone could unexpectedly touch the hot exhaust tube and be injured. In addition, if a plastic return tube was installed in that location, there is an increased risk of fire.

This issue affects certain trailers built between January 2 and February 4, 2016. Owners should contact Crossroads customer service at 1-855-226-7496 and reference recall number 40-2015. Dealers will replace the exhaust cover free of charge.

The recall began on February 26, 2016. Owners can also check their vehicle identification number (VIN) for any open recalls.

Check whether this recall is open on your vehicle

The repair is normally free at an authorized dealer.

Official recall notice

Safety recall 16V107DS Corp DBA Crossroads RV
Component
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:LPG SYSTEMS:FURNACE
Problem
DS Corp DBA Crossroads RV (Crossroads) is recalling certain model year 2016-2017 Z1 Lite travel trailers manufactured January 2, 2016, to February 4, 2016. The affected trailers are equipped with a Suburban furnace, model #NT-20SEQ, that may have an exhaust cover that incorrectly identifies the hot exhaust tube location.
Risk
If the cover indicates the wrong hot tube location, someone may unexpectedly touch the hot exhaust tube, increasing their risk of injury. Additionally, if a plastic return tube was installed there is an increased risk of fire.
Remedy
Crossroads will notify owners, and dealers will replace the exhaust cover, free of charge. The recall began on February 26, 2016. Owners may contact Crossroads customer service at 1-855-226-7496. Crossroad's number for this recall is 40-2015.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Affected vehicles

Crossroads Z120162017