- Component
- VISIBILITY:SUN/MOON ROOF ASSEMBLY
- Problem
- Mercedes-Benz USA, LLC (MBUSA) is recalling certain model year 2016 C300 vehicles manufactured December 11, 2015, to December 23, 2015, C300 4Matic vehicles manufactured December 12, 2015, to December 29, 2015, and C450 AMG 4Matic vehicles manufactured December 12, 2015, to December 22, 2015. The affected vehicles may be equipped with a panoramic sunroof that may not be properly bonded, allowing the glass to detach and fall from the vehicle during operation.
- Risk
- If the panoramic glass detaches during vehicle operation, it can increase the risk of injury or crash.
- Remedy
- MBUSA will notify owners, and dealers will inspect the bonding of the rear sunroof glass panel, replacing it as necessary, free of charge. The recall began on April 12, 2016. Owners may contact MBUSA customer service at 1-800-367-6372.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What this recall means for you
Some panoramic sunroofs may not be properly bonded to the vehicle, so the glass panel can come loose and fall off while the car is being driven.
If the panoramic glass detaches during operation, it can increase the risk of injury or a crash. Owners should be aware of this hazard and get the recall repair completed promptly.
The repair is free. Dealers will inspect the bonding of the rear sunroof glass panel and replace the glass if needed. Owners will be notified by mail, but you can also contact Mercedes-Benz USA customer service at 1-800-367-6372 or check your VIN for open recalls.
Check whether this recall is open on your vehicle
Official recall notice
Affected vehicles
| Mercedes-Benz C 300 | 2016 |
|---|---|
| Mercedes-Benz C450 | 2016 |