- Component
- SEATS
- Problem
- Eldorado National-California , Inc. (Eldorado) is recalling certain model year 2010-2015 Axess and EZRM, 2011-2015 XHF, and 2014-2016 Arrivo vehicles equipped with certain Recaro Ergo-M Commercial Bus Driver Seats. The affected seats have J-Brackets that may be missing welds which could allow the seat belt anchorage assembly to separate from the J-Bracket.
- Risk
- If the seatbelt anchorage assembly separates from the J-Bracket, the bus driver may not be properly restrained in the event of a crash increasing their risk of injury.
- Remedy
- Eldorado will notify owners, and dealers will inspect the seats to determine if welds are missing. Any J-Bracket that is missing welds will be removed and replaced, free of charge. The recall began on February 8, 2016. Owners may contact Eldorado customer service at 1-909-591-9557.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What this recall means for you
Certain Eldorado vehicles were built with Recaro Ergo-M bus driver seats whose J-Brackets may be missing welds. Because of this, the seat belt anchorage assembly could separate from the J-Bracket.
If the seat belt anchorage separates, the driver may not be properly restrained during a crash, which increases the risk of injury. Eldorado will notify owners, and dealers will inspect the seats to check whether welds are missing. Any J-Bracket found to be missing welds will be removed and replaced free of charge.
Owners can contact Eldorado customer service at 1-909-591-9557 for more information. You can also check your vehicle identification number (VIN) for any open recalls.
Official recall notice
Affected vehicles
| Eldorado Arrivo | 201420152016 |
|---|---|
| Eldorado Axess | 201020112012201320142015 |
| Eldorado Ezrm | 201020112012201320142015 |
| Eldorado XHF | 201020112012201320142015 |