CarRecallWatch- Component
- EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
- Problem
- Newmar Corporation (Newmar) is recalling certain model year 2008-2014 Bay Star, Dutch Star, and Ventana, 2012-2014 Bay Star Sport and Ventana VL, 2008-2015 Canyon Star, 2009-2010 Dutch Aire and 2008 Kountry Star motorhomes manufactured May 29, 2007, to January 14, 2015, and equipped with certain Coachstep Double and Triple Electric Steps manufactured by Lippert Components. The bolt that attaches the fan gear assembly to the steps may fracture allowing the fan gear to disengage from the steps. As a result, the steps may not remain in the expected position and may be unstable.
- Risk
- Unstable entry and exit steps increase the risk of injury.
- Remedy
- Newmar will notify owners, and dealers will install a retainer bracket to reinforce the operating mechanism, free of charge. The recall began on February 17, 2016. Owners may contact Newmar customer service at 1-574-773-7791 or Lippert Customer service at 574-537-8900. Newmar's number for this recall is 15E 078.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What this recall means for you
The bolt attaching the fan gear assembly to certain electric entry steps on these motorhomes may fracture. If it does, the fan gear can disengage from the steps, so they may not stay in their expected position and can become unstable.
Unstable entry and exit steps increase the risk of injury. Owners should stop relying on the electric steps if they move or feel loose, and contact Newmar customer service at 1-574-773-7791 or Lippert Components customer service at 574-537-8900 for guidance.
The repair is free: Newmar will notify owners, and dealers will install a retainer bracket to reinforce the operating mechanism at no charge. Check your vehicle identification number for open recalls to confirm whether your motorhome is affected.
Check whether this recall is open on your vehicle