CarRecallWatch- Component
- EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
- Problem
- Entegra Coach (Entegra) is recalling certain model year 2008 and 2010-2011 Aspire and Anthem motorhomes, 2008 and 2010 Cornerstone motorhomes, 2008 Emblem and Alante motorhomes, and 2009-2011 Insignia motorhomes. The affected vehicles are equipped with certain Lippert-brand Coachstep Double aElectric Steps. These steps use a bolt to attach the fan gear assembly to the steps. This bolt may fracture allowing the fan gear to disengage from the steps. As a result, the steps may not remain in the expected position and may become unstable.
- Risk
- Unstable entry and exit steps increase the risk of injury.
- Remedy
- Entegra will notify owners, and dealers will install a retainer bracket on the double step assemblies. On the trip step assemblies, the Coachstep linkage Assembly will be replaced and a retainer bracket will be installed. The manufacturer has not yet provided a notification schedule. Owners may contact Entegra customer service at 1-800-945-4787, or Lippert customer service at 1-574-537-8900. Entegra's number for this recall is 9903275.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What this recall means for you
Certain motorhomes equipped with Lippert Coachstep Double electric entry and exit steps may have a bolt that attaches the fan gear assembly to the steps. That bolt can fracture, allowing the fan gear to disengage. When this happens, the steps may not stay in the expected position and can become unstable.
Unstable entry and exit steps increase the risk of injury when you get into or out of the motorhome. Owners should be careful when using the steps and check whether their vehicle is affected.
The repair is free. Entegra will notify owners, and authorized dealers will install a retainer bracket on the double step assemblies. On the trip step assemblies, the Coachstep linkage assembly will be replaced and a retainer bracket installed. No notification schedule has been provided yet. Contact Entegra customer service at 1-800-945-4787 or Lippert customer service at 1-574-537-8900, referencing Entegra recall number 9903275, and check your VIN for open recalls.
Check whether this recall is open on your vehicle
Official recall notice
Affected vehicles
| Entegra Alante | 2008 |
|---|---|
| Entegra Anthem | 200820102011 |
| Entegra Aspire | 200820102011 |
| Entegra Cornerstone | 20082010 |
| Entegra Emblem | 2008 |
| Entegra Insignia | 200920102011 |