CarRecallWatch- Component
- ELECTRICAL SYSTEM; HYBRID PROPULSION SYSTEM
- Problem
- Mercedes-Benz USA, LLC. (MBUSA) is recalling certain model year 2015 S550 Hybrid vehicles manufactured April 24, 2015, to June 12, 2015. The affected vehicles are equipped with a high voltage onboard charger that may not have been built to specification, and as a result, the charging function for an external charging cable might not function and the onboard charger may incorrectly detect a charging cable, even while the vehicle is being driven.
- Risk
- If the charging cable is incorrectly detected and the vehicle is stopped or moving at a very slow speed, the vehicle may unexpectedly shift to park, increasing the risk of a crash.
- Remedy
- MBUSA will notify owners, and dealers will replace the onboard charger, free of charge. The recall began on January 27, 2016. Owners may contact MBUSA customer service at 1-800-367-6372.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What this recall means for you
Certain 2015 S550 Hybrid vehicles built between April 24 and June 12, 2015, may have an onboard charger that was not built to specification. The charger can fail to work with an external charging cable and may incorrectly detect a charging cable even while the vehicle is being driven.
If the charger wrongly detects a cable while the vehicle is stopped or moving at a very slow speed, the transmission may unexpectedly shift into park. An unexpected shift to park increases the risk of a crash.
The repair is free. Authorized dealers will replace the onboard charger at no cost, and owners will be notified by Mercedes-Benz USA. You can contact Mercedes-Benz USA customer service at 1-800-367-6372, and you should check your vehicle identification number (VIN) for open recalls.
Check whether this recall is open on your vehicle
Official recall notice
Affected vehicles
| Mercedes-Benz S550E | 2015 |
|---|