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Crossroads Rezerve Recall 15V784: Trailer Axle Mislabeled, Risking Overload and Loss of Control

NHTSA campaign 15V784, reported November 23, 2015, 9 vehicles potentially affected.

What this recall means for you

Certain 2016 travel trailers built between September 29 and November 2, 2015 were fitted with 4400-pound axles, but the Federal Identification Label incorrectly states the trailer has a 5200-pound axle. An owner who follows the label may load the trailer beyond what the axle can safely carry, which can lead to loss of vehicle control and an increased risk of a crash.

If you own an affected trailer, contact Crossroads RV customer service at 1-260-593-3850 and reference recall number 39. The remedy is free: authorized dealers will replace the 4400-pound axle with the correct 5200-pound axle. Affected trailers were quarantined on dealer lots, and the recall began November 30, 2015. Check your vehicle identification number (VIN) for open recalls to confirm whether your trailer is included.

Check whether this recall is open on your vehicle

The repair is normally free at an authorized dealer.

Official recall notice

Safety recall 15V784DS Corp DBA Crossroads RV
Component
SUSPENSION:REAR:AXLE:NON-POWERED AXLE ASSEMBLY
Problem
DS Corp DBA Crossroads RV (Crossroads RV ) is recalling certain model year 2016 Crossroads ReZerve travel trailers manufactured September 29, 2015, to November 2, 2015. The affected vehicles are equipped with 4400 pound axles but the Federal Identification Label states that the trailer has a 5200 pound axle.
Risk
The operator may overload the trailer by following the label information, resulting in a loss of vehicle control, and thereby increasing the risk of a crash.
Remedy
All of the affected travel trailers are quarantined on dealer lots and dealers will replace the 4400 pound axle with the correct 5200 pound axle, prior to the sale of the trailers. The recall began on November 30, 2015. Owners may contact Crossroads RV customer service at 1-260-593-3850. Crossroads RV's number for this recall is 39.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Affected vehicles

Crossroads Rezerve2016