Home / Latest recalls / 15V773

Coach And Equipment Phoenix Recall 15V773: Wheelchair lift platform can fall out when doors open

NHTSA campaign 15V773, reported November 19, 2015, 2,029 vehicles potentially affected.

What this recall means for you

Certain transit buses built from 2006 to 2014 have wheelchair lifts whose folding link arms may have pivot holes that are too large. This can let the bearings move out of position, causing excessive movement of the stowed platform and possible failure of its mounting.

If the platform mounting fails, the wheelchair lift platform could fall out of the vehicle when the doors are opened, increasing the risk of injury to the lift operator. Vehicles that received the earlier 2014 recall remedy are still affected by this recall.

The repair is free at an authorized Ricon dealer, who will inspect the link arms for damage or displaced bearings and check the platform for cracks, replacing any damaged parts at no cost. Owners can contact Coach & Equipment customer service at 1-800-724-8464 or Ricon customer service at 1-800-322-2884, referencing recall number 15E-068. You can also check your vehicle's VIN for open recalls.

Check whether this recall is open on your vehicle

The repair is normally free at an authorized dealer.

Official recall notice

Safety recall 15V773Coach and Equipment Mfg Corp.
Component
EQUIPMENT ADAPTIVE/MOBILITY
Problem
Coach & Equipment Mfg Corp. (Coach & Equipment) is recalling certain model year 2006-2014 Alley Cat, Condor LT, Metro Lite, Pegasus, and Phoenix transit buses manufactured January 1, 2006, to September 18, 2014, equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts built by the Ricon Corporation. The affected lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position.
Risk
If the bearings move out of position, the stowed platform may have excessive movement resulting in failure of the platform mounting. This failure could cause the wheel chair lift platform to fall out of the vehicle when the doors are opened, increasing the risk of injury for the lift operator.
Remedy
Coach and Equipment will notify owners, and Ricon dealers will inspect the link arms for damage or for displaced bearings. The platform will be inspected for cracks. Any damaged parts will be replaced, free of charge. The recall began on December 18, 2015. Owners may contact Coach & Equipment customer service at 1-800-724-8464, or Ricon Customer Service at 1-800-322-2884. Coach & Equipment's number for this recall is 15E-068. Note: These buses and wheelchair lifts were subject to a similar recall in 2014. All vehicles that received that recall remedy are still affected by this recall as well.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Affected vehicles

Coach And Equipment Alley CAT200620072008200920102011201220132014
Coach And Equipment Condor LT200620072008200920102011201220132014
Coach And Equipment Metro Lite200620072008200920102011201220132014
Coach And Equipment Pegasus200620072008200920102011201220132014
Coach And Equipment Phoenix200620072008200920102011201220132014