- Component
- STRUCTURE:BODY:DOOR
- Problem
- Nova Bus (Nova) is recalling certain model year 2010-2015 Nova LFS and 2013-2015 LFS Artic transit buses. The affected vehicles are equipped with an optical sensor for the passenger counter system whose location may result in a passenger's arm being pinched between the passenger counter housing and the door.
- Risk
- A passenger could be injured if their arm is caught in the door.
- Remedy
- Nova will notify owners, and dealers will install a longer protective cover over the passenger counter system and add a warning label, free of charge. The recall began on November 23, 2015. Owners may contact Nova customer service at 1-800-350-6682. Nova's numbers for this recall are CR3492 and CR3493.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What this recall means for you
Certain Nova LFS transit buses from model years 2010 through 2015, including LFS Artic models for 2013 through 2015, have an optical sensor for the passenger counter system. Its location can allow a passenger's arm to become pinched between the passenger counter housing and the door.
If a passenger's arm is caught in the door, they could be injured. Owners are being notified by Nova Bus, and the recall began on November 23, 2015.
The repair is free. Authorized dealers will install a longer protective cover over the passenger counter system and add a warning label. To check whether your vehicle is affected, contact Nova Bus customer service at 1-800-350-6682, and check your VIN for open recalls.
Official recall notice
Affected vehicles
| Nova Bus LFS | 201320142015 |
|---|---|
| Nova Bus LFS Artic | 201320142015 |
| Nova Bus Nova LFS | 201020112012 |