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Nova Bus LFS Recall 15V735: Passengers' arms can be pinched in bus doors

NHTSA campaign 15V735, reported November 5, 2015, 304 vehicles potentially affected.

What this recall means for you

Certain Nova LFS transit buses from model years 2010 through 2015, including LFS Artic models for 2013 through 2015, have an optical sensor for the passenger counter system. Its location can allow a passenger's arm to become pinched between the passenger counter housing and the door.

If a passenger's arm is caught in the door, they could be injured. Owners are being notified by Nova Bus, and the recall began on November 23, 2015.

The repair is free. Authorized dealers will install a longer protective cover over the passenger counter system and add a warning label. To check whether your vehicle is affected, contact Nova Bus customer service at 1-800-350-6682, and check your VIN for open recalls.

Check whether this recall is open on your vehicle

The repair is normally free at an authorized dealer.

Official recall notice

Safety recall 15V735Nova Bus
Component
STRUCTURE:BODY:DOOR
Problem
Nova Bus (Nova) is recalling certain model year 2010-2015 Nova LFS and 2013-2015 LFS Artic transit buses. The affected vehicles are equipped with an optical sensor for the passenger counter system whose location may result in a passenger's arm being pinched between the passenger counter housing and the door.
Risk
A passenger could be injured if their arm is caught in the door.
Remedy
Nova will notify owners, and dealers will install a longer protective cover over the passenger counter system and add a warning label, free of charge. The recall began on November 23, 2015. Owners may contact Nova customer service at 1-800-350-6682. Nova's numbers for this recall are CR3492 and CR3493.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Affected vehicles

Nova Bus LFS201320142015
Nova Bus LFS Artic201320142015
Nova Bus Nova LFS201020112012