Home / Latest recalls / 15V732

Collins DE416WR Recall 15V732: Wheelchair Lift Platform Can Fall Out When Doors Open

NHTSA campaign 15V732, reported November 5, 2015, 2,980 vehicles potentially affected.

What this recall means for you

The wheelchair lift's folding link arms may have pivot holes that are too large, which allows the bearings to shift out of position. When this happens, the stowed platform can move excessively and its mounting may fail.

If the platform mounting fails, the lift platform could fall out of the vehicle when the doors are opened, raising the risk of injury to the lift operator. Buses that received the earlier 2014 remedy are still included in this recall.

Owners will be notified by Collins. Dealers will inspect the link arms for damage or displaced bearings and check the platform for cracks, replacing any damaged parts at no cost. Owners can also contact Collins at 1-800-533-1850 or Ricon at 1-800-322-2884, and should check their VIN for open recalls.

Check whether this recall is open on your vehicle

The repair is normally free at an authorized dealer.

Official recall notice

Safety recall 15V732Collins Bus Corporation
Component
EQUIPMENT ADAPTIVE/MOBILITY
Problem
Collins Bus Corporation (Collins) is recalling certain model year 2006-2016 Collins and Mid Bus DE416WR, DH416WR, and DH516WR school buses manufactured January 1, 2006, to February 4, 2016, and equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts by Ricon. The affected lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position.
Risk
If the bearings move out of position, the stowed platform may have excessive movement resulting in failure of the platform mounting. This failure could cause the wheel chair lift platform to fall out of the vehicle when the doors are opened, increasing the risk of injury for the lift operator.
Remedy
Collins will notify owners, and dealers will inspect the link arms for damage or for displaced bearings. The platform will be inspected for cracks. Any damaged parts will be replaced, free of charge. The recall began on December 21, 2015. Owners may contact Collins customer service at 1-800-533-1850, or Ricon Customer Service at 1-800-322-2884. Note: These buses and wheelchair lifts were subject to a similar recall in 2014. All vehicles that received that recall remedy are still affected by this recall as well.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Affected vehicles

Collins DE416WR20062007200820092010201120122013201420152016
Collins DH416WR20062007200820092010201120122013201420152016
Collins DH516WR20062007200820092010201120122013201420152016