Home / Latest recalls / 15V724

Diamond Coach PT Recall 15V724: Wheelchair Lift Platform Can Fall Out When Doors Open

NHTSA campaign 15V724, reported November 3, 2015, 49 vehicles potentially affected.

What this recall means for you

The wheelchair lift's folding link arms may have pivot holes that are too large, which can let the bearings move out of position. This can cause excessive movement of the stowed platform and possible failure of the platform mounting.

If the platform mounting fails, the lift platform could fall out of the vehicle when the doors are opened, raising the risk of injury to the lift operator. Vehicles that received the 2014 recall remedy are still affected by this recall.

The repair is free at an authorized dealer: the link arms will be inspected for damage or displaced bearings, the platform will be checked for cracks, and any damaged parts will be replaced at no cost. Owners can contact Diamond Coach Corporation at 1-620-795-2191 or Ricon Customer Service at 1-800-322-2884, and should check their VIN for open recalls.

Check whether this recall is open on your vehicle

The repair is normally free at an authorized dealer.

Official recall notice

Safety recall 15V724Diamond Coach Corporation
Component
EQUIPMENT ADAPTIVE/MOBILITY
Problem
Diamond Coach Corporation (Diamond) is recalling certain model year 2006-2011 VIP and PT 2000, 2200, 2500, 2800, 3200, and 3201 transit buses manufactured January 1, 2006, to December 31, 2011, and equipped with certain Ricon model S2010 and S5510 wheelchair lifts. The affected lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position.
Risk
If the bearings move out of position, the stowed platform may have excessive movement resulting in failure of the platform mounting. This failure could cause the wheel chair lift platform to fall out of the vehicle when the doors are opened, increasing the risk of injury for the lift operator.
Remedy
Diamond will notify owners, and owners will inspect the link arms for damage or for displaced bearings. The platform will be inspected for cracks. Any damaged parts will be replaced, free of charge. The recall began on December 17, 2015. Owners may contact Diamond customer service at 1-620-795-2191, or Ricon Customer Service at 1-800-322-2884. Note: These buses and wheelchair lifts were subject to a similar recall in 2014. All vehicles that received that recall remedy are still affected by this recall as well.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Affected vehicles

Diamond Coach PT200620072008200920102011
Diamond Coach VIP200620072008200920102011