- Component
- POWER TRAIN:AXLE ASSEMBLY
- Problem
- Mack Trucks, Inc. (Mack) is recalling certain model year 2014 Granite (GU) trucks manufactured January 1, 2013, to October 16, 2013, and equipped with certain drive axles manufactured by Marmon-Herrington. The affected axles are equipped with hex nuts on the flange yoke that may not have been properly tightened.
- Risk
- If the hex nuts are not tightened to specification, the driveshaft may disconnect from the drive axle, resulting in a loss of propulsion and increasing the risk of a crash.
- Remedy
- Mack will notify owners, and dealers will inspect the hex nut, tightening it to proper torque, free of charge. The recall is expected to begin on November 30, 2015. Owners may contact Mack customer service at 1-800-528-6586. Mack's number for this recall is SC0397.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What this recall means for you
Some drive axles installed in these trucks have hex nuts on the flange yoke that may not have been tightened to the required specification. Over time, a loose nut can allow the driveshaft to separate from the drive axle.
If the driveshaft disconnects, the truck can lose propulsion, which raises the risk of a crash. Owners should watch for any unusual noises, vibration, or loss of drive power from the rear axle.
The repair is free. Mack will notify owners, and an authorized dealer will inspect the hex nut and tighten it to the proper torque. Owners can contact Mack customer service at 1-800-528-6586 with questions, and should check their VIN for any open recalls.
Official recall notice
Affected vehicles
| Mack Granite (Gu) | 2014 |
|---|