CarRecallWatch- Component
- ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
- Problem
- Mercedes-Benz USA, LLC (MBUSA) is recalling certain model year 2014-2015 B-Class Electric Drive vehicles manufactured November 21, 2013, to May 26, 2015. Due to a communication error within the electric drive system, the electric powertrain unit may shut down, temporarily immobilizing the vehicle and resulting in a loss of propulsion power.
- Risk
- A vehicle stall increases the risk of a crash.
- Remedy
- MBUSA will notify owners, and dealers will update the electric drive system software, free of charge. The recall began on December 2, 2015. Owners may contact MBUSA customer service at 1-800-367-6372.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What this recall means for you
The electric drive system in certain 2014-2015 B-Class Electric Drive vehicles may have a communication error. When this happens, the electric powertrain unit can shut down, temporarily immobilizing the vehicle and causing a loss of propulsion power.
A sudden stall increases the risk of a crash, since the vehicle may lose motive power while you are driving or merging into traffic. Only vehicles manufactured between November 21, 2013, and May 26, 2015 are included in this recall.
The remedy is free. Mercedes-Benz USA will notify owners, and authorized dealers will update the electric drive system software at no cost. You can contact Mercedes-Benz USA customer service at 1-800-367-6372, and you should check your VIN for open recalls.
Check whether this recall is open on your vehicle
Official recall notice
Affected vehicles
| Mercedes-Benz B 250e | 20142015 |
|---|---|
| Mercedes-Benz B-Class Electric | 20142015 |