CarRecallWatch- Component
- EQUIPMENT
- Problem
- Spartan Motors USA (Spartan) is recalling certain model year 2014 MetroStar emergency vehicles manufactured January 5, 2015, to March 9, 2015, and equipped with a fire pump and a Hale Products K-Gearbox. The K-Gearbox transmission in the affected vehicles may unexpectedly shift to neutral while traveling to or from a fire.
- Risk
- If the vehicle unexpectedly shifts to neutral on the way to attend a fire, the delay may hinder fire fighting efforts. Additionally, the loss of drive may increase the risk of a crash.
- Remedy
- Spartan will notify owners, and dealers will remove the gearbox, send it to Hale for repairs and then reinstall it once it has been fixed. These repairs will be performed free of charge. The recall began on November 3, 2015. Owners may contact Spartan customer service at 1-800-867-6478. Spartan's number for this recall is 15021.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What this recall means for you
Certain 2014 Spartan MetroStar emergency vehicles, built between January 5, 2015 and March 9, 2015 and equipped with a fire pump and a Hale Products K-Gearbox, may have a transmission that unexpectedly shifts into neutral while traveling to or from a fire.
If this happens, the loss of drive power could delay firefighting efforts and may increase the risk of a crash.
Repairs are free. Spartan will notify owners, and authorized dealers will remove the gearbox, send it to Hale Products for repair, and reinstall it once fixed. Owners can contact Spartan customer service at 1-800-867-6478 (Spartan recall number 15021), and should check their vehicle identification number for open recalls.
Check whether this recall is open on your vehicle
Official recall notice
Affected vehicles
| Spartan Metro Star | 2014 |
|---|