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Keystone Alpine Recall 15V499: Rear window labeled emergency exit may be blocked by ladder

NHTSA campaign 15V499, reported August 10, 2015, 405 vehicles potentially affected.

What this recall means for you

Certain Keystone recreational vehicles from the 2014 through 2016 model years may have a rear window with a sticker labeling it as an emergency exit. The rear ladder can partially block this window, and the window was not intended to serve as a secondary emergency exit.

In an emergency, occupants who try to escape through the rear window may find they cannot get out. That delay could increase the risk of injury. Keystone is recalling these vehicles to remove the misleading emergency exit sticker.

Owners will be notified, and authorized dealers will remove the emergency exit sticker free of charge. You can contact Keystone customer service at 1-866-425-4369, referencing recall number 15-233. Check your vehicle identification number (VIN) for any open recalls.

Check whether this recall is open on your vehicle

The repair is normally free at an authorized dealer.

Official recall notice

Safety recall 15V499Keystone RV Company
Component
STRUCTURE:EMERGENCY:ESCAPE/EGRESS/EXIT
Problem
Keystone RV Company (Keystone) is recalling certain model year 2014-2015 Keystone Avalanche recreational vehicles, model 355RK, manufactured from May 6, 2013, through April 24, 2014; model year 2015-2016 Keystone Alpine, models 3100RL, 3101RL, 3555RL, 3556RL, 3590RS, 3591RS, 3600RS, 3601RS, and 3730RS, manufactured from October 8, 2014, through July 28, 2015; and model year 2016 Keystone Laredo, models 325RL, 350FB, and 355RL, manufactured from July 13, 2015, through July 21, 2015. The affected vehicles may be equipped with a rear window that has a sticker labeling it as an emergency exit sticker. However, this window may be partially blocked by the rear ladder and was not intended to be a secondary emergency exit.
Risk
In the event of an emergency, occupants could try to escape through the rear window, but would not be able to. This delay in their escape may increase the risk of injury.
Remedy
Keystone has notified owners, and dealers will remove the emergency exit sticker, free of charge. The recall began on August 17, 2015. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 15-233.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Affected vehicles

Keystone Alpine20152016
Keystone Avalanche20142015
Keystone Laredo2016