CarRecallWatch- Component
- LATCHES/LOCKS/LINKAGES:DOORS:LATCH
- Problem
- Turtle Top is recalling certain model year 2012 Van Terra XL transit bus manufactured October 13, 2012, to February 7, 2013, and 2012 Odyssey XL MPV transit bus manufactured May 2, 2011, to October 4, 2011, which fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 217, "Bus Emergency Exits and Window Retention and Release." The windows may not meet minimum loading requirements.
- Risk
- Windows that do not meet minimum loading requirements are at an increased risk of breaking and falling onto a passenger when pushed by passengers or objects.
- Remedy
- Turtle Top will notify owners, and dealers will install a newly designed catch and handle combination. Repairs will be made free of charge. The recall began on September 8, 2015. Owners may contact Turtle Top customer service at 1-574-831-4340.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What this recall means for you
Certain transit buses built in 2011 and 2012 have windows that may not meet federal minimum loading requirements for window retention and release. The windows can break when pushed by passengers or objects, and the glass can fall onto a passenger.
A window that breaks and falls increases the risk of injury to passengers seated or standing nearby. Owners of affected vehicles should contact Turtle Top customer service at 1-574-831-4340 to confirm eligibility and arrange the repair.
Turtle Top will notify owners, and dealers will install a newly designed catch and handle combination at no cost. Owners can also check their vehicle identification number for open recalls.
Check whether this recall is open on your vehicle
Official recall notice
Affected vehicles
| Turtle TOP Odyssey XL MPV | 2010 |
|---|---|
| Turtle TOP Van Terra XL | 2012 |