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Ford Escape Recall 15V406: Dashboard Warnings May Fail, Hiding Low Tire or Airbag Alerts

NHTSA campaign 15V406, reported June 24, 2015, 184,519 vehicles potentially affected.

What this recall means for you

The instrument panel cluster can stop working because of a software incompatibility. When this happens, the multifunction display may stay blank, and the warning chimes, messages and warning lights may not function. The vehicle also does not meet federal display requirements.

If the cluster is inoperative, the driver may not be warned of safety-related problems such as low tire pressure or a disabled airbag. Without those warnings, the risk of injury or a crash increases.

Ford will notify owners, and dealers will update the instrument panel software free of charge. Owners can contact Ford customer service at 1-866-436-7332 (Ford recall number 15C03), and should check their VIN for open recalls.

Check whether this recall is open on your vehicle

The repair is normally free at an authorized dealer.

Official recall notice

Safety recall 15V406Ford Motor Company
Component
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Problem
Ford Motor Company (Ford) is recalling certain model year 2014-2015 Ford Escape vehicles manufactured May 19, 2014, to February 6, 2015, and Transit Connect vehicles manufactured May 11, 2014, to July 2, 2015. Due to a software incompatibility issue, the instrument panel cluster be inoperative including a blank multiple functional display (MFD), and non-functional warning chimes, messages and warning lights. Specific warning chimes, messages and warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Control and Displays."
Risk
If the instrument cluster is inoperative, the driver of may not be warned of safety related issues such as low tire pressures or disabled air bags, increasing the risk of personal injury or a crash.
Remedy
Ford will notify owners, and dealers will update the instrument panel software, free of charge. The recall began on August 4, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15C03.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Affected vehicles

Ford Escape20142015
Ford Transit Connect20142015