CarRecallWatch- Component
- ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
- Problem
- HME, Inc. is recalling certain emergency vehicles manufactured January 1, 2014, to March 31, 2015 and built on a model year 2014-2015 Ford F-550 chassis. The affected vehicles may detect an incorrect Exhaust Gas Temperature Sensor (EGT) fault indicating that the vehicle is too hot, causing the engine management system to shut down the engine and prevent its immediate restart.
- Risk
- Engine shut down and a subsequent cool down period may delay medical treatment or assistance to those needing it, increasing their risk of injury.
- Remedy
- HME will notify owners, and dealers will update the Powertrain Control Module (PCM) software, free of charge. The recall began on July 7, 2015. Owners may contact HME customer service at 1-616-261-2636.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What this recall means for you
Certain emergency vehicles built on a 2014-2015 Ford F-550 chassis may incorrectly detect an Exhaust Gas Temperature Sensor fault. This false fault tells the vehicle it is overheating, so the engine management system shuts the engine down and prevents it from restarting right away.
Because the engine can stop and then needs a cool-down period before it will start again, a vehicle used for emergency response could be delayed in reaching or assisting someone who needs medical help, which raises the risk of injury.
HME, Inc. will notify owners, and dealers will update the Powertrain Control Module (PCM) software at no cost to you. Contact HME customer service at 1-616-261-2636 for more information, and check your vehicle identification number (VIN) for any open recalls.
Check whether this recall is open on your vehicle
Official recall notice
Affected vehicles
| Ford F-550 | 20142015 |
|---|