- Component
- STRUCTURE:BODY:DOOR
- Problem
- New Flyer Industries Ltd. (New Flyer) is recalling certain model year 2013 C40LFR, XE40, XN35, and XN60, 2014 XD35, XDE40, and XT60, 2014-2015 XD60, and XT40, 2013-2014 XDE35, and XN40, and 2015 XDE60 transit buses. These vehicles have door controller assemblies that may have a software defect which can cause the rear passenger doors to open, without warning, when the bus accelerates from a stopped position.
- Risk
- If the rear bus door opens while the bus is in motion, there is an increased risk of injury for the passengers.
- Remedy
- New Flyer will notify owners, and dealers will update the Door Controller Assembly software, free of charge. The recall began on June 24, 2015. Owners may contact New Flyer customer service at 1-204-224-6706. New Flyer's number for this recall is R15-006.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What this recall means for you
Certain transit buses have door controller assemblies with a software defect that can cause the rear passenger doors to open without warning when the bus accelerates from a stop. If a rear door opens while the bus is in motion, passengers face an increased risk of injury.
The remedy is free. New Flyer will notify owners, and authorized dealers will update the Door Controller Assembly software at no charge. Owners can contact New Flyer customer service at 1-204-224-6706 and reference recall number R15-006. You can also check your vehicle's VIN for open recalls.
Check whether this recall is open on your vehicle