CarRecallWatch- Component
- SUSPENSION:REAR:SHOCK ABSORBER
- Problem
- ElDorado National-Kansas (ElDorado) is recalling certain model year 2012-2015 Amerivan 10 vehicles manufactured November 2, 2012, to April 8, 2015. In the affected vehicles, the upper rear shock absorber mounting bracket and the upper end of the shock absorber may separate from the chassis, possibly causing damage to the heater hose or the fuel filler hose.
- Risk
- If the loose rear shock absorber damages the fuel filler hose, fuel may leak and increase the risk of a fire.
- Remedy
- ElDorado will notify owners, and dealers will replace the mounting bracket with a revised bracket that will be welded to the vehicle chassis. A suspension strap will also be added. These repairs will be made free of charge. The recall began on June 22, 2015. Owners may contact ElDorado National-Kansas customer service at 1-785-827-1033.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What this recall means for you
The upper rear shock absorber mounting bracket and the upper end of the shock absorber can separate from the chassis. A loose shock can damage the heater hose or the fuel filler hose. If the fuel filler hose is damaged, fuel may leak, which increases the risk of a fire.
The remedy is free of charge. Authorized dealers will replace the mounting bracket with a revised bracket welded to the vehicle chassis, and will add a suspension strap. Owners will be notified by ElDorado National-Kansas. You can also contact ElDorado National-Kansas customer service at 1-785-827-1033.
Check your vehicle identification number (VIN) for open recalls to confirm whether your vehicle is affected and still needs this repair.
Check whether this recall is open on your vehicle
Official recall notice
Affected vehicles
| Eldorado Amerivan 10 | 2012201320142015 |
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