CarRecallWatch- Component
- EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
- Problem
- Heartland Recreational Vehicles, LLC (Heartland) is recalling certain model year 2015 Bighorn, Cyclone, Edge, Elkridge, Landmark 365, Road Warrior, and Torque fifth wheel and travel trailers. In the affected vehicles, a rivet for the quad entry steps may shear and fail, causing the steps to give when being used.
- Risk
- If the rivet shears causing the quad step to fail, the step user may fall, increasing the risk of personal injury.
- Remedy
- Heartland has notified owners, and dealers will replace the defective rivets with bolts, free of charge. The recall began on April 13, 2015. Owners may contact Heartland customer service at 1-877-262-8032. Heartland's number for this recall is 99-01-20.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What this recall means for you
Certain 2015 Heartland fifth wheel and travel trailers have a rivet on the quad entry steps that may shear and fail. If the rivet breaks, the step can give way while someone is using it, which could cause a fall and personal injury.
Owners should contact Heartland customer service at 1-877-262-8032 to arrange the fix. Dealers will replace the defective rivets with bolts at no cost. Owners can also check their vehicle identification number (VIN) for any open recalls.
Check whether this recall is open on your vehicle
Official recall notice
Affected vehicles
| Heartland BIG Horn | 2015 |
|---|---|
| Heartland Cyclone | 2015 |
| Heartland Edge | 2015 |
| Heartland ELK Ridge | 2015 |
| Heartland Landmark 365 | 2015 |
| Heartland Road Warrior | 2015 |
| Heartland Torque | 2015 |