CarRecallWatch- Component
- ELECTRICAL SYSTEM:IGNITION:SWITCH
- Problem
- Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2009 Routan vehicles manufactured June 25, 2008, to July 8, 2009, and 2010 Routan vehicles manufactured October 1, 2009, to August 11, 2010. This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. Road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
- Risk
- If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including, but not limited to, air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
- Remedy
- Volkswagen will notify owners, and dealers will replace the ignition switch and key FOBs, free of charge. The recall began on June 23, 2015. Owners may contact Volkswagen customer service at 1-800-822-8987. Volkswagen's number for this recall is 28H1. Note: This recall supersedes recalls 11V151 and 14V396. Vehicles that previously received an ignition switch trim ring as a recall remedy must have their vehicles remedied again under this campaign. Vehicles that have already received a new ignition switch are not covered by this campaign.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What this recall means for you
The ignition switch can move out of the run position from road conditions or a jarring event, shutting off the engine. Until the recall is done, remove everything from your key ring except the ignition key, and take the key fob off the ring too.
When the key moves into the OFF or ACCESSORY position, the engine stops and key safety systems lose power, including airbags, power steering, and power brakes. That loss of function can increase the risk of a crash and the risk of injury in a crash.
The repair is free: dealers will replace the ignition switch and key fobs at no cost. Owners can contact Volkswagen customer service at 1-800-822-8987, referencing recall number 28H1. Check your VIN for open recalls, and note that vehicles that already received a new ignition switch are not covered by this campaign.
Check whether this recall is open on your vehicle
Official recall notice
Affected vehicles
| Volkswagen Routan | 20092010 |
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