CarRecallWatch- Component
- STRUCTURE:BODY:DOOR
- Problem
- Ford Motor Company (Ford) is recalling certain model year 2011-2013 Explorer vehicles. In the affected vehicles, the interior door handle return spring may unseat, resulting in interior door handle that does not return to the fully stowed position after actuation.
- Risk
- If the interior door handle return spring is unseated, the door may unlatch in the event of a side impact crash, increasing the risk of personal injury.
- Remedy
- Ford will notify owners, and dealers will inspect all four of the interior door handles and either repair or replace them, free of charge. The recall began on July 23, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S11.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What this recall means for you
The interior door handle return spring can become unseated, so the handle does not return fully to its stowed position after use. This affects all four interior door handles.
If the spring is unseated, a door may unlatch during a side-impact crash, which raises the risk of injury to occupants.
Dealers will inspect all four interior door handles and repair or replace them at no cost to you. Contact Ford customer service at 1-866-436-7332 for more information, and check your vehicle identification number (VIN) for any open recalls.
Check whether this recall is open on your vehicle
Official recall notice
Affected vehicles
| Ford Explorer | 201120122013 |
|---|