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Toyota RAV4 EV Recall 15V143: Electric motor can shift to neutral, losing drive power

NHTSA campaign 15V143, reported March 13, 2015, 2,497 vehicles potentially affected.

What this recall means for you

Certain 2012-2014 Toyota RAV4 EV vehicles built between July 24, 2012 and August 29, 2014 have a software problem in a component of the Electric Vehicle Traction Motor Assembly. The electric propulsion motor may shift to "neutral," causing a possible loss of drive power.

A sudden loss of drive power can increase the risk of a crash. Owners should be aware of this risk, especially when merging or driving in traffic.

Toyota will notify affected owners, and dealers will update the Electric Vehicle Traction Motor Assembly software at no cost to you. The recall began September 10, 2015. To check whether your vehicle is included, check your VIN for open recalls, or contact Toyota customer service at 1-800-331-4331.

Check whether this recall is open on your vehicle

The repair is normally free at an authorized dealer.

Official recall notice

Safety recall 15V143Toyota Motor Engineering & Manufacturing
Component
HYBRID PROPULSION SYSTEM
Problem
Toyota Motor Engineering & manufacturing (Toyota) is recalling certain model year 2012-2014 Rav4 EV vehicles manufactured July 24, 2012, to August 29, 2014. Due to a software issue within a component of the Electric Vehicle Traction Motor Assembly, the electric propulsion motor may shift to "neutral" resulting in a possible loss of drive power.
Risk
A loss of drive power may increase the risk of a crash.
Remedy
Toyota will notify owners, and dealers will update the Electric Vehicle Traction Motor Assembly software, free of charge. The recall began on September 10, 2015. Owners may contact Toyota customer service at 1-800-331-4331.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Affected vehicles

Toyota RAV4 EV201220132014