Home / Latest recalls / 15V120

Wheeled Coach AMBULANCE-M2 Chassis Recall 15V120: Loss of dash lights and gauges can hinder patient care

NHTSA campaign 15V120, reported March 2, 2015, 18 vehicles potentially affected.

What this recall means for you

Certain 2010 ambulances built on Freightliner Business Class M2 chassis may experience a loss of instrument panel cluster functions, loss of cab or instrument lighting, and other electrical problems. The issue affects vehicles manufactured between May 4, 2010, and September 24, 2010.

Without cab or instrument lighting, emergency responders may be unable to see or operate the vehicle's controls and gauges clearly while treating patients, which could worsen a patient's injuries.

All affected vehicles have already been repaired by Wheeled Coach at no cost to owners. If you own or operate one of these ambulances, contact Wheeled Coach customer service at 1-800-628-8178 and check your VIN for any open recalls.

Check whether this recall is open on your vehicle

The repair is normally free at an authorized dealer.

Official recall notice

Safety recall 15V120Wheeled Coach Industries, Inc.
Component
ELECTRICAL SYSTEM; ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Problem
Wheeled Coach Industries, Inc. (Wheeled Coach) is recalling certain model year 2010 ambulances manufactured May 4, 2010, to September 24, 2010 on Freightliner Business Class M2 chassis. The affected vehicles may have a loss of instrument panel cluster functions, loss of cab or instrument lighting and other electrical issues.
Risk
Without cab or instrument lighting, the emergency responders are unable to service patients, potentially furthering their injuries.
Remedy
All affected vehicles have already been repaired by Wheeled Coach, free of charge. Owners may contact Wheeled Coach customer service at 1-800-628-8178.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Affected vehicles

Wheeled Coach AMBULANCE-M2 Chassis2010