- Component
- SUSPENSION:REAR:AXLE:NON-POWERED AXLE ASSEMBLY
- Problem
- Heartland Recreational Vehicles, LLC (Heartland) is recalling certain model year 2015 Heartland Big Country 3800FL vehicles manufactured October 22, 2014, to December 16, 2014 and 2015 Heartland Big Country 3900FLP vehicles manufactured September 23, 2014, to January 12, 2015, 2015 Heartland Big Horn 3750FL vehicles manufactured September 3, 2014, to January 14, 2015, and Landmark 365 Charleston vehicles manufactured on December 24, 2014. In the affected recreational vehicles, the axles may be placed too far forward on the frame resulting in improper weight distribution across the axles.
- Risk
- Improper weight distribution across the axles may result in poor handling, increasing the risk of a crash.
- Remedy
- Heartland will notify owners, and dealers will move the axles rearward to help with weight distribution on the Big Horn, and 3800 FL Big Country, and will add a ballast to the pin box to improve handling the 3900 FLP Big Country, free of charge. The recall began February 16, 2015. Owners may contact Heartland customer service at 1-877-262-8032. Heartland's number for this recall is 99-01-19.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What this recall means for you
Certain 2015 Heartland Big Country, Big Horn, and Landmark 365 recreational vehicles may have their rear axles placed too far forward on the frame. This can cause uneven weight distribution across the axles, which may lead to poor handling and increase the risk of a crash.
Heartland will notify affected owners, and authorized dealers will correct the problem free of charge. On the Big Horn and the 3800FL Big Country, the axles will be moved rearward to improve weight distribution. On the 3900FLP Big Country, a ballast will be added to the pin box to improve handling. Owners can contact Heartland customer service at 1-877-262-8032, referencing recall number 99-01-19. Check your vehicle's VIN for open recalls to confirm whether your unit is affected.
Official recall notice
Affected vehicles
| Heartland BIG Country | 2015 |
|---|---|
| Heartland BIG Horn | 2015 |
| Heartland Landmark 365 | 2015 |