- Component
- FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:FUEL RAIL
- Problem
- Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2011-2012 Audi S4, S5, Q7, 2012 Audi A6, Volkswagen Touareg Hybrid, and 2012-2013 Audi A7 vehicles. In the affected vehicles the fuel injection system may experience a fuel leak.
- Risk
- A fuel leak in the injection system in the presence of an ignition source, increases the risk of a fire.
- Remedy
- Volkswagen will notify owners, and dealers will replace the fuel rails and corresponding seals, free of charge. The recall began on March 17, 2015. Owners may contact Audi customer service at 1-800-822-2834 or Volkswagen customer service at 1-800-893-5298. Volkswagen's numbers for this recall are 24AP for Audi customers and 24BK for Volkswagen customers.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What this recall means for you
The fuel injection system in certain vehicles may develop a fuel leak. Fuel leaking from the injection system can create a fire risk when it comes into contact with an ignition source.
To fix the problem, dealers will replace the fuel rails and corresponding seals at no cost to you. Volkswagen will notify affected owners. You can also contact Audi customer service at 1-800-822-2834 or Volkswagen customer service at 1-800-893-5298, referencing campaign number 24AP for Audi customers or 24BK for Volkswagen customers. Check your VIN for open recalls to confirm whether your vehicle is included.
Check whether this recall is open on your vehicle
Official recall notice
Affected vehicles
| Audi A6 | 2012 |
|---|---|
| Audi A7 | 20122013 |
| Audi Q7 | 20112012 |
| Audi S4 | 20112012 |
| Audi S5 | 20112012 |
| Volkswagen Touareg Hybrid | 2012 |