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Frontline Communications Mobile Medical Unit Recall 15V018: Wheelchair Lift Platform May Crack and Fall Out

NHTSA campaign 15V018, reported January 20, 2015, 9 vehicles potentially affected.

What this recall means for you

Certain wheelchair lifts installed in these mobile medical units may have platform side plates that crack. When a plate cracks, the lift platform can separate from the lift and come to rest against the vehicle's lift door. If the doors are then opened, the platform may fall out, raising the risk of injury to the lift operator.

Owners will be notified by Frontline Communications and should contact Ricon Customer Service at 1-800-322-2884 to arrange installation of supplemental platform support bumpers. Any platform that has already started to crack will be replaced free of charge. Frontline Communications customer service can also be reached at 1-727-573-0400.

The repair is free at an authorized dealer. Check your vehicle identification number (VIN) for open recalls to confirm whether your vehicle is affected.

Check whether this recall is open on your vehicle

The repair is normally free at an authorized dealer.

Official recall notice

Safety recall 15V018Frontline Communications
Component
EQUIPMENT ADAPTIVE/MOBILITY
Problem
Frontline Communications (Frontline) is recalling certain model year 2007-2011 Mobile Medical Unit vehicles manufactured from December 13, 2007, to February 17, 2011, and equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation. The platform side plate of the affected wheelchair lifts may crack.
Risk
If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator.
Remedy
Frontline will notify owners to contact Ricon Customer Service to arrange for the installation of supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began on February 25, 2015. Owners may contact Frontline customer service at 1-727-573-0400, or Ricon customer service at 1-800-322-2884.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Affected vehicles

Frontline Communications Mobile Medical Unit20072008200920102011