- Component
- EQUIPMENT ADAPTIVE/MOBILITY
- Problem
- ON CERTAIN BUSES EQUIPPED WITH SURE-LOK WHEELCHAIR SECUREMENT SYSTEMS, THE SPROCKET TEETH OF THE RETRACTOR ASSEMBLY IS OUT OF ALIGNMENT.
- Risk
- IN THE EVENT OF A VEHICLE CRASH, THE WHEELCHAIR MAY NOT BE ADEQUATELY SECURED POSSIBLY RESULTING IN INJURIES TO THE WHEELCHAIR OCCUPANT.
- Remedy
- DEALERS WILL INSPECT AND REPLACE THE WHEELCHAIR SECUREMENT RETRACTORS AS NECESSARY. SURE-LOK IS CONDUCTING THE OWNER NOTIFICATION AND REMEDY FOR THIS CAMPAIGN. OWNERS SHOULD CONTACT SURE-LOCK AT 1-908-231-1804 OR DIAMOND COACH AT 1-800-442-4645.
- Notes
- CUSTOMERS CAN ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE AT 1-888-DASH-2-DOT (1-888-327-4236).
Check whether this recall is open on your vehicle
Official recall notice
Affected vehicles
| Diamond Coach C3500 | 2001200220032004 |
|---|---|
| Diamond Coach E350 | 20002001200220032004 |
| Diamond Coach E450 | 20002001200220032004 |
| Diamond Coach E550 | 20002001200220032004 |