Home / Latest recalls / 00V388

Mercedes-Benz E Class Recall 00V388: Air Bags:Side/Window

NHTSA campaign 00V388, reported November 28, 2000, 16,255 vehicles potentially affected.

Check whether this recall is open on your vehicle

The repair is normally free at an authorized dealer.

Official recall notice

Safety recall 00V388MERCEDES-BENZ USA, LLC.
Component
AIR BAGS:SIDE/WINDOW
Problem
VEHICLE DESCRIPTION: PASSENGER VEHICLES. SOME OF THESE VEHICLES HAVE EXPERIENCED SIDE AIR BAG DEPLOYMENTS IN THE ABSENCE OF A CRASH.
Risk
INADVERTENT SIDE AIR BAG DEPLOYMENT COULD CAUSE PERSONAL INJURY TO THE SEAT OCCUPANT.
Remedy
DEALERS WILL REPLACE THE DRIVER AND PASSENGER DOOR MOUNTED SIDE AIR BAG MODULES. AT THE SAME TIME, DEALERS WILL ALSO INSPECT THE CONDITION OF THE SIDE AIR BAG MODULE WIRING WITHIN THE DOORS AND REPLACE THAT WIRING IF THERE IS ANY EVIDENCE OF DAMAGE.
Notes
OWNER NOTIFICATION IS EXPECTED TO BEGIN DURING FEBRUARY 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT MERCEDES-BENZ AT 1-800-367-6372.ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE AT 1-888-DASH-2-DOT (1-888-327-4236).

Affected vehicles

Mercedes-Benz E Class1997