- Component
- POWER TRAIN:AUTOMATIC TRANSMISSION
- Problem
- VEHICLE DESCRIPTION: HEAVY DUTY TRUCKS EQUIPPED WITH EATON AUTOSHIFT GEN II TRANSMISSION ASSEMBLIES. DUE TO A SOFTWARE PROBLEM IN THE TRANSMISSION ASSEMBLIES, THE TRANSMISSION WILL SELECT THE WRONG GEAR.
- Risk
- IF AN INAPPROPRIATE GEAR IS SELECTED WITHOUT THE DRIVER'S KNOWLEDGE, THE VEHICLE WILL REACT DIFFERENTLY THAN EXPECTED, POSSIBLY RESULTING IN INJURY OR CRASH.
- Remedy
- DEALERS WILL REPLACE THE AUTOSHIFT TRANSMISSIONS. EATON PERFORMED THE CAMPAIGN FOR THE KENWORTH PORTION. HOWEVER PETERBILT WILL BE CONDUCTING THEIR OWN CAMPAIGN.
- Notes
- OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT PACCAR AT 1-940-591-4000. ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE AT 1-888-DASH-2-DOT (1-888-327-4236).
Check whether this recall is open on your vehicle
Official recall notice
Affected vehicles
| Kenworth T2000 | 2000 |
|---|---|
| Kenworth T300 | 2000 |
| Kenworth T600 | 2000 |
| Peterbilt 330 | 2000 |