2020 Mazda CX-5 Recalls, Problems & Safety Rating

2020 Mazda CX-5 recalls

No safety recalls on file for the 2020 Mazda CX-5.

Most common 2020 Mazda CX-5 problems

Problem areas named in the 108 complaints owners filed with NHTSA.

Problem area	Reports
Electrical System	31
Unknown Or Other	25
Engine	17
Forward Collision Avoidance	17
Service Brakes	14
Power Train	8
Vehicle Speed Control	6
Structure	6
Air Bags	5
Lane Departure	5

What owners report

2026-10-25, Service Brakes
Car stalls and 3 warning lights flash on the dashboard- “front radar sensor system malfunction”, “forward smart city brake support malfunction”, “smart brake system malfunction” and check engine light turns on. Car still drives but gas pedal and brake pedal don’t seem to work as well. Have to pull over, turn engine off and restart. Check engine light still on but other warning lights disappear. Check engine light turns off overnight. Has happened twice in the last month. Concerned about safety as gas and brake pedals seem off until turning the engine off and on again. Concerned about brakes failing. When brought to dealership, warning lights had all turned off and dealership fo

2026-09-27, Vehicle Speed Control
When coasting into a parking space the car suddenly accelerated. At a high rate of speed, the car jumped the curb and planting area of median separating the parking area. The car struck 2 other cars on the other side of the median. The car directly in front of my car was moved several feet. My air bag deployed.

2026-08-10, Unknown Or Other
I purchased a brand new Mazda CX5 in 2020 that now has 46,000 miles on it. It is experiencing the known “ghost touch” issue in which the entertainment system and screen displayed in the center of the dashboard turns itself off and on, changes settings, shuts off navigation while driving, changes the radio from FM to AM, changes the time zone, drops hand free phone calls, initiatives hands free phone calls, does not allow me to control the volume, freezes, and more, while driving without me touching the system or even when it isn’t on. It is incredibly disruptive and distracting when driving and is a major safety problem. There was a class action lawsuit for this issue for 2016-2020 Maz

2026-06-19, Engine
Cylinder Head has failed at 53,000 miles. Mazda has a technical service bulletin acknowledging that this is a common occurrence with this part. They have an extended warranty for the turbo engine but not for the standard engine. Looking through online forums, there are hundreds of not thousands of these issues for this model year and engine. Mazda has clearly acknowledged there is an issue and should repair these manufacturing defects that are not normal wear and tear items.

2026-06-10, Electrical System
The infotainment display screen on my 2020 Mazda CX-5 has suffered a severe hardware failure resulting in un-commanded inputs, commonly known as "ghost touching." While driving at highway speeds, the touchscreen constantly registers phantom touches. It actively hijacks the vehicle's computer system and cuts out my Apple CarPlay connection during trips. This morning, the ghost touching randomly turned the Apple Maps navigation volume up to the absolute maximum level without warning. This intense, sudden noise causes driver shock and distraction while in motion, creating an immediate risk of a wreck. The vehicle currently has fewer than 29,000 miles.

2020 Mazda CX-5 questions

Does the 2020 Mazda CX-5 have any recalls?

No. NHTSA has no safety recalls on file for the 2020 Mazda CX-5 at this time.

What are the most common problems with the 2020 Mazda CX-5?

Based on 108 owner complaints filed with NHTSA, the most-reported problem areas are Electrical System (31), Unknown Or Other (25), Engine (17).

How do I check if a recall on my 2020 Mazda CX-5 has been fixed?

Enter your 17-character VIN in our VIN recall check. It shows open recalls that have not been repaired on your specific vehicle. Recall repairs are normally free at an authorized dealer.